Ameliatory Privacy Policy
Effective Date: January 1, 2026
Introduction
Ameliatory ("we," "us," or "our") provides software and services designed for fitness studios, wellness businesses, and related organizations. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our websites, applications, and services (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Services.
Information We Collect
Information You Provide
Account Information: When you create an account, we collect information such as your name, email address, phone number, business name, and billing information.
Business Information: To provide our Services, we may collect information about your business, including studio name, location, hours of operation, service offerings, scheduling preferences, and policies.
Third-Party Account Credentials: With your authorization, we collect credentials or access tokens to connect with third-party platforms you use, such as scheduling software, payment processors, or business management systems.
Communications: We collect information when you contact us for support, provide feedback, or otherwise communicate with us.
Information Collected Automatically
Usage Data: We collect information about how you interact with our Services, including features used, actions taken, and time spent.
Device and Log Information: We collect device identifiers, browser type, operating system, IP address, and similar technical information.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to operate our Services, remember preferences, and analyze usage. You can manage cookie preferences through your browser settings.
Information from Third-Party Integrations
When you connect third-party services to Ameliatory (such as scheduling or business management platforms), we may access information from those services as authorized by you and permitted by the third party's terms. This may include customer names, contact information, appointment data, and transaction history.
Information About Your Customers
Some of our Services involve processing information about your customers (such as callers to your business). This may include names, phone numbers, voiceprints, call recordings, appointment requests, and messages. You are responsible for ensuring you have appropriate permissions to share this information with us and that your use of our Services complies with applicable laws.
How We Use Information
We use the information we collect to:
- Provide, operate, and improve our Services
- Process transactions and manage your account
- Connect with third-party platforms on your behalf
- Respond to your requests and provide customer support
- Send administrative communications about your account or the Services
- Send promotional communications (with your consent, where required)
- Analyze usage patterns to improve our Services
- Detect, prevent, and address technical issues, fraud, or security concerns
- Comply with legal obligations
How We Share Information
We do not sell your personal information. We may share information in the following circumstances:
Service Providers: We share information with vendors who help us provide our Services, such as cloud hosting, payment processing, telephony, analytics, and customer support. These providers are contractually obligated to protect your information.
Third-Party Integrations: When you connect third-party services, we share information as necessary to enable the integration and as authorized by you.
Business Transfers: If Ameliatory is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose information if required by law, legal process, or government request, or to protect the rights, safety, or property of Ameliatory, our users, or the public.
With Your Consent: We may share information for other purposes with your consent.
Data Retention
We retain your information for as long as your account is active or as needed to provide you with Services. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
When you close your account, we will delete or anonymize your information within a reasonable timeframe, except as required by law or legitimate business purposes.
Data Security
We implement reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability: You may request a copy of the personal information we hold about you.
Correction: You may request that we correct inaccurate information.
Deletion: You may request that we delete your personal information, subject to certain exceptions.
Opt-Out of Marketing: You may unsubscribe from promotional emails by clicking the "unsubscribe" link or contacting us directly.
Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time.
To exercise these rights, please contact us using the information below. We will respond to requests in accordance with applicable law.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. As noted above, we do not sell personal information.
International Users
If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using our Services, you consent to this transfer.
Children's Privacy
Our Services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated policy on our website and updating the "Effective Date" above. Your continued use of the Services after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Ameliatory Email: privacy@ameliatory.com